Godrej Living App Policy

Terms of Use

1. Use of the Platform

Welcome to Godrej Living app ( Mobile App). This Mobile App is owned and operated by Godrej Living Private Limited / its affiliates (“GL”), The Mobile App, including without limitation, all data, information, text, graphics, links and other materials is to be used only for the purpose of purchase of products being offered by GL on the Mobile App and for attaining information with regard thereto. Your use of the services and features of the Mobile App shall be governed by these Terms and Conditions (here in after  Terms of Use) along with the Privacy Policy as modified and amended from time to time.

GL reserves the right to change, alter and modify any Terms of Use at its sole discretion. Additionally, the prices and availability of the products, services, schemes, etc. provided or offered on the Mobile App are subject to change without prior notice and at the sole discretion of GL.

By using this Mobile App, you hereby consent to the Terms of Use and undertake to be bound to all legal obligations arising from the usage of the Mobile App. You confirm and understand that the use of the Mobile App creates a legal and binding relationship between you and GL. These legal obligations are in addition to any other legal obligations which arise between the parties due to sale of products or services.

2. Account

You shall be solely responsible for maintaining confidentiality of your account, password, and restricting access to your computer/mobile and you hereby accept responsibility for all activities that occur under your account and password. You hereby confirm that GL shall not be liable or responsible for any loss / damage of any nature whatsoever arising from mis-use of your User ID/password/account details or for any unauthorized access of your account. You acknowledge that the information you provide, in any manner whatsoever, are not confidential or proprietary and does not infringe any rights of a third party in whatsoever nature. If we have found a breach or suspected breach of the security of your account, we may require you to change your password, temporarily or permanently block or suspend your account without any liability to GL. We reserve the right to refuse service and/or terminate accounts without prior notice if these Terms of Use are violated. You are solely responsible for all contents that you download, post, email or otherwise transmit via the Mobile App. The information provided to us shall be maintained by us in accordance with our Privacy Policy.

3. Access to Mobile App We will do our utmost to ensure that availability of the Mobile App will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.

4. Payments Payments may be made by Credit Cards/Net Banking etc. are subject to the terms and conditions of the respective bank/financial institution and as per applicable laws. The payment gateways being made available are provided using the authorized banking infrastructure and credit card payment gateway network. In case of any issues such as technical failure or errors, the same would be dealt with accordingly, without any liability to GL.

5. Limited license Subject to your compliance with these Terms of Use, GL grants you limited, non-exclusive and non-transferable, license to access, and make personal and non-commercial use of the Mobile App. This licence does not include any resale or commercial use of this Mobile App or its contents. All rights not expressly granted to you in these Terms of Use, are reserved and retained by the GL. GL reserves the right, at any time, without notice, and at its sole discretion, to terminate your license to use the Mobile App and to block and prevent your future access to the Mobile App. Further, you understand that neither GL, nor any of its affiliates and subsidiaries shall be responsible to you for any damage or loss occurred to you due to the usage of this Mobile App by you.

6. Your Conduct You must not use the Mobile App in any way that causes, or is likely to cause, the Mobile App or access to it to be interrupted, damaged or impaired in any way. You shall use the Mobile App for lawful purposes only. You must not use the Mobile App for any of the following: for fraudulent purposes, or in connection with a criminal offense or other unlawful activity; to send, use or reuse any material that does not belong to you; or is illegal, offensive, deceptive, misleading, abusive, indecent, defamatory, in breach of copyright, trademark, confidentiality, privacy or any other proprietary information or right; or relates to or promotes money laundering; to cause annoyance, inconvenience or needless anxiety;

7. Intellectual Property Rights The Mobile App is the sole property of, and belongs exclusively to GL. You are prohibited from using GL’s name, logo, colour scheme and other trademarks. By allowing use of this Mobile App, no license to use GL’s intellectual property is being provided. GL expressly and exclusively reserves all the intellectual property rights in all text, programs, products, processes, technology, content, software and other materials, which appear on this Mobile App. Consequently, the materials on this Mobile App shall not be copied, reproduced, duplicated, republished, downloaded, posted, transmitted, distributed or modified in whole or in part or in any other form whatsoever. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying, reproducing, duplicating, republishing, posting, transmitting, distributing or modifying.

8. Links and third party sites References on the Mobile App to any names, marks, products or services of third parties or hypertext links to third party sites / softwares of third party or information are provided solely as a convenience to you. GL is not responsible for the content of any third party sites/apps/softwares and does not make any representations regarding the content or accuracy of material on such sites/apps. If you decide to link to any such third party websites/apps, you do so entirely at your own risk.

9. Data Encryption All data, including customer data, contained in the Mobile App is encrypted with the encryption methods of Stretching(security technique) and SHA512 algorithm, which require the use of a unique encryption key for each customer

10. Termination GL may terminate the Terms of Use at any time and may do so without notice, and accordingly deny you access to the Mobile App. Upon any termination of the Terms of Use, you shall promptly destroy all materials downloaded or otherwise obtained from this Mobile App, as well as all copies of such materials, whether made under the Terms of Use or otherwise. Any such termination of the Terms of Use shall not dilute your obligation to pay for the product/unit purchased from the Mobile App or affect any liability that may have arisen under the Terms of Use and that all the terms and conditions of the Application Form, Allotment Letter, Agreement for Sale and any document relating to the sale of the product/unit shall be binding on you.

11. Indemnity You agree to defend, indemnify and hold harmless GL, its employees, directors, officers, agents and their successors and assigns, its holding, subsidiaries, affiliates, partners from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney’s fees, caused by or arising out of your actions or inactions, which may result in any loss or liability to GL or any third party including but not limited due to breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any of your obligations under the Terms of Use or under the Application Form, Allotment Letter, Agreement for Sale and any such document. relating to the sale transaction of the product/unit, or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, violation of rights of privacy or publicity. This clause shall survive the expiry or termination of the Terms of Use.ement for Sale and any document relating to the sale of the product/unit shall be binding on you.

12. Disclaimer You acknowledge and undertake that you are accessing the services on the Mobile App and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the Mobile App. You further acknowledge and undertake that you will use the Mobile App to purchase products or transact in relation to the unit/product only for your personal use and not for business purposes. GL does not take any responsibility for decisions taken by you including on the information provided in this Mobile App. GL expressly disclaims any liability and/or warranties of any kind, whether express or implied. GL does not warrant or assume any liability or responsibility for the completeness, accuracy, errors, usage or usefulness of any information or content and/or for any actions or inactions of the user. The user acknowledge/s that all terms and conditions of the Application Form, Allotment Letter and Agreement for Sale and any document relating to the sale of the product/unit as agreed shall be valid and binding. The user hereby indemnify and hold harmless the GL against any claims, damages, actions, demands, liabilities suffered by GL including the usage of this Mobile App by you.

13. Governing Law and Dispute Resolution The Terms of Use shall be governed by the laws of India and subject to exclusive jurisdiction of the courts at Mumbai. In case of any conflict, the parties agree to resolve the dispute, first by mutual discussions, failing which the same can be resolved through arbitration as per the provisions of Arbitration and Conciliation Act, 1996. The venue of arbitration shall always be Mumbai.

14. Grievance Officer For any grievances and / or discrepancies please write to grievance officer. The contact details are provided below: Mr. _Neha Singh__ Phone: +91 _96370 55277__Email: neha.s@godrejproperties.com

15. Governing Law and Dispute Resolution The Terms of Use shall be governed by the laws of India and subject to exclusive jurisdiction of the courts at Mumbai. In case of any conflict, the parties agree to resolve the dispute, first by mutual discussions, failing which the same can be resolved through arbitration as per the provisions of Arbitration and Conciliation Act, 1996. The venue of arbitration shall always be Mumbai.


This Privacy Policy outlines Godrej Living Private Limited’s / its affiliates’s (“GL”) approach to data protection and privacy to fulfil its obligations under the applicable laws and regulations and shall be read in conjunction with our Terms of Use document This Privacy Policy applies to your data which is processed by us through the means of “Godrej Living Private Limited” application (“Mobile App”). We are committed to treating data privacy seriously and hence, have provided valuable information in our Privacy Policy in relation to the treatment of data provided by you. Our Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

1. Collection of Data / Processing of data Categories of data processed by us are as follows: Demographic & Identity data Contact details such as Name, email address, contact number, country, date of birth Details such as transaction amount, Bank Name, Card Type, Card number.

Online Identifiers and other Technical Data Location details such as data we get about your location, IP address, logs, or from where you connect a computer to the internet Technical details such as device information, location and network carrier when you use our Mobile App. Communications details such as the Metadata and other data we get from communications done through e-mails, SMS, instant messages and calls Usage data details such as data about how you use our Mobile App or web-based properties, pages viewed, etc.

By using or continuing to use our Mobile App, you give us unconditional consent to collection, use, store and process your information (including your personal information) and the data generated or collected in the course of your using the Mobile App for purpose of transacting sale. The collection and processing of information is necessary to perform the agreement we have with you or to take steps to enter into an agreement with you and to do all acts in relation thereto. You agree and consent to GL to disclose your information, if so required, under applicable law.

2. Cookies and other trackers used by our digital properties Mobile Apps use requisite permissions and Software Development Kits (SDKs). These are used to make Websites & Apps work, or work more efficiently, as well as to provide information to the owners of the website/ App. We use cookies, permissions and other trackers in our Mobile App that are used to collect and process data about you so we can provide you a better online experience as well as improve our services.

3. Disclosure We may disclose your data to appropriate authorities if we believe that it is reasonably necessary to comply with a law, regulation, legal process, to protect the safety of any person, to address fraud, security, or technical issues, or to protect our rights or the rights of those who use our Mobile App.

4. Data security We are committed to protecting your data in our custody. We take reasonable steps to ensure appropriate physical, technical and managerial safeguards are in place to protect your data from unauthorized access, alteration, transmission and deletion. We ensure that the third parties who provide services to us under appropriate contracts, take appropriate security measures to protect your data in line with our policies.

5. Retention and disposal of data We keep the data we collect about you on our systems or with third parties for as long as it is required for the purposes set out in this Privacy Policy and for legal or regulatory reasons. We shall take reasonable steps to delete or permanently de-identify data that is no longer needed.

6. Limitation of Liability and third parties Our Mobile App may contain links to websites/apps/software of other organisations/third parties. We are not liable for any loss or damage that may occur to you on account of these third parties.