Our privacy commitment: Lockated has never sold your information to someone else for advertising, or made money by showing you other people’s ads, and we never will. This has been our approach for almost 5 years, and we remain committed to it. This policy tells you what information we do collect from you, what we do with it, who can access it, and what you can do about it.
Part 1: Information Lockated collects & controls
We only collect the information that we actually need, Some of that if information that you actively give us when you signup for an account, register for an event, ask for customer support or buy something from us. We store your name, contact information, but we don’t store payment details you use on transacting with us (except with your permission and in one of our secured payment gateways).
We you visit one of our websites or use our software, we automatically log some basic information like how you got to the site, where you navigated within it, and what features and settings you use. We use this information to improve our websites and services and to drive new product development.
Sometime we receive information indirectly. If you ask about our products through one of our referral programs or reselling partners, or sign in to one of our products through an authentication service provider lie Linkedin or Google, they’ll pass on your contact information to us. We’ll use that information to complete the request that you made. If you engage with our brand on social media (for instance, liking, commenting, retweeting, mentioning, or following us) we’ll have access to your interactions and profile information. We’ll still have that information even if you later remove it from the social media site.
What we do with your information:
We use your information to provide the services you have requested, create and maintain your accounts, and keep an eye out for unauthorized activity on your accounts. We also use it to communicate with you about the products you’re currently using, your customer requests, new products you may like, chances for you to give feedback, and policy updates. We analyze the information we collect to understand user needs and to improve your websites and services.
We’re required to have a legal basis for collecting and processing your information. In most cases, we either have your consent or need the information to provide the service you’ve requested from us. When that’s not the case, we must demonstrate that we have another legal basis, such as our legitimate business interests.
We limit access to your personal information to our employees and contractors who have legitimate need to use it. If we share your information with other parties (like developers, service providers, domain registrars and reselling partners) they must have appropriate security measures and a valid reason for using the information typically to serve you.
Information that Lockated processes on your behalf:
If you handle other people’s data using Lockated Apps, such as information about your customers or employees, you are entrusting that data to us for processing. If you use Lockated’s mobile apps and give the app access to your contacts and photo library, you are entrusting data to us. The data you entrust to us for processing is called service data.
You own your service data. We protect it, limit access to it, and only process it accordingly to your instructions. You may access it, share it through third party integrations, and request that we export or delete it.
We hold the data in your account as long as you choose to use Lockated’s services. After you terminate your account, your data will be automatically deleted from our active database within 12 months and from our backups within 3 months after that.
There are some limitations to the privacy we can promise you. We will disclose personal information if it’s necessary to comply with a legal obligation, prevent fraud, enforce an agreement, or protect our users’ safety. We do not currently honor Do Not Track signals from internet browsers; when a universal standard for processing them emerges, we will follow it.
You can always contact us to: ask questions about our privacy practices, request a GDPR-compliant Data Processing Addendum, alert us if you believe we have collected personal data from a minor, or ask to have your personal information removed from our blogs or forums. You can also check our other policies mentioned on this website.